Me and my wife stayed for 3 nights including our wedding night as we got married in Saint Cloud Florida, the stay was beyond perfect, as soon as you drive in to the reception through the beautiful palm trees the lobby and location is made of beautiful marble, the location is amazing on the lake and I love that it is connected to the JW Marriott which allows users to use the waterpark slides and the lazy river which is a really nice edition to a luxury hotel. We had a room on the 12th floor and the views were stunning to look out across the lake, the staff team were very helpful and amazing, the staff team got us a lovely complimentary bottle of champagne to celebrate our marriage among a few other bits. The food was amazing and the in house coffee was very very good. This was the first time I stayed at a ritz of any kind and was my favourite hotel out of all I have ever been too which includes the Burj al Arab in Dubai. we stayed for 3 nights before going on honeymoon and totally recommend. Be sure to book the ritz instead of the JW if you deciding between the two, you won't regret it.
Harrison
กันยายน 2566
Pool was very nice. Management staff was also very nice. House keeping can improve and if the hotel wishes to charge for everything a la cart it should match those charges with product, appearance and service.
James
มิถุนายน 2565
Great staff, smooth check in and check out. Rooms are large and the beds were soft. Service was great
Abhishek
กรกฎาคม 2567
the resort is beautiful, well maintained and entertainment and activities are great.
Marcia
มีนาคม 2565
Staff were generally fabulous. The hotel was clean, comfortable and well run. Enjoyed the walks around the resort where the grounds were immaculate. Would thoroughly recommend Highball and Harvest restaurant, casual but really great food!
Julian
เมษายน 2565
the staff where amazing very friendly and welcoming, the room was comfortable and spacious . the location was handy to shopping areas and other attractions . I would definitely stay there again
Ghassan
ธันวาคม 2566
Very polite and helpful staff. Wonderful bedroom which was particularly quiet.
David
เมษายน 2566
The friendliness of the staff is unmatched. They always responded with such warmth. There was nothing we requested for that was attended promptly.
Ogofa
ตุลาคม 2567
A general high standard.
Tom
มกราคม 2567
Staff was excellent!
Jane-ashley
มีนาคม 2566